Shipping Policy

Last Updated: 27 January 2026

Welcome to Chaarbaak (“we”, “us”, “our”). By accessing or using our website  www.chaarbaak.com (the “Website”), you agree to be bound by these Terms of Use (“Terms”), along with our Privacy Policy and other applicable policies. If you do not agree with these Terms, please do not use our Website.


1. Eligibility to Use

By using this Website, you confirm that you are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian, as per applicable Indian laws.


2. Use of the Website

You agree to use the Website only for lawful purposes and in compliance with all applicable laws of India. You must not:

  • Violate any local, state, or central laws or regulations

  • Engage in fraudulent, abusive, or harmful activities

  • Attempt unauthorized access to the Website or its systems

  • Copy, reproduce, or misuse Website content without permission


3. Products & Pricing

All products displayed on Chaarbaak are subject to availability. We reserve the right to:

  • Modify, replace, or discontinue any product without prior notice

  • Update prices at any time

  • Correct typographical, pricing, or description errors

We make reasonable efforts to accurately display product colors and designs; however, actual appearance may vary due to screen settings and lighting conditions.


4. Orders & Payments

  • All orders placed are subject to acceptance by Chaarbaak

  • Full payment must be made at the time of purchase

  • Cash on Delivery (COD) is not available

  • We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud

Once an order is confirmed, it cannot be modified or cancelled unless expressly stated.


5. Shipping & Delivery

We currently deliver across India.

  • Estimated delivery timeline is 5–10 business days from the date of order confirmation

  • Delivery timelines may vary due to location, courier delays, weather conditions, or unforeseen circumstances

Chaarbaak shall not be held liable for delays caused by factors beyond our control.


6. Returns & Exchanges

We offer a 7-day return or exchange policy from the date of delivery, subject to the following conditions:

  • Products must be unused, unwashed, and in original condition

  • Original tags and packaging must be intact

  • Items purchased during sales, promotions, or limited drops may not be eligible

For detailed instructions, please refer to our Returns & Exchanges Policy page.


7. Intellectual Property Rights

All content on this Website — including but not limited to designs, artwork, graphics, logos, text, images, and product visuals — is the exclusive intellectual property of Chaarbaak.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action under applicable Indian intellectual property laws.


8. User Content

By submitting reviews, feedback, images, or other content, you grant Chaarbaak a non-exclusive, royalty-free right to use, reproduce, and display such content for promotional and marketing purposes.


9. Limitation of Liability

To the fullest extent permitted under Indian law, Chaarbaak shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business opportunities

  • Issues arising from misuse of the Website or products


10. Indemnification

You agree to indemnify and hold harmless Chaarbaak from any claims, losses, damages, or expenses arising from your breach of these Terms or misuse of the Website.


11. Compliance with Indian Laws

This Website and its operations comply with applicable Indian laws, including but not limited to:

  • The Information Technology Act, 2000

  • Consumer Protection Act, 2019

  • Applicable rules governing e-commerce and data protection


12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Courts located in Kolkata, West Bengal, India shall have exclusive jurisdiction over any disputes.


13. Contact Information

For any questions, concerns, or grievances related to these Terms, you may contact us at:

Email: contactus@chaarbaak.com
Phone: 8777780077